These general terms and conditions of sale (hereinafter GTCS) apply to all bookings made within the R\u00e9sidence Paris-Asni\u00e8res and\u00a0regardless of the sales channel used.<\/p>\n
The reservation is made by\u00a0email\u00a0or via our website.\u00a0It becomes definitive only after the receipt by customer of a written confirmation by\u00a0email from the R\u00e9sidence Paris-Asni\u00e8res.\u00a0In the case of an online reservation, on the website www.residence-paris-asnieres.com<\/a> the acknowledgment of receipt of the\u00a0booking\u00a0by email summarizes the contract offer, services reserved, prices, conditions of sale accepted by the customer relating to the rate selected, date of reservation, information relating to the after-sales service, and the address of the hotel vendor’s premises to which the customer should send any complaints.<\/p>\n Reservations are personal and can in no case be transferred to a third party, whether free, at a cost, or for commercial purposes.\u00a0As consumers, customers have specific rights, which would be called into question in the event of the services reserved being used for the purpose of their commercial, industrial, business, professional or agricultural activities. The R\u00e9sidence Paris-Asni\u00e8res preserve\u00a0the right\u00a0to\u00a0refuse access to the apartment that would have been\u00a0reserved\u00a0for the benefit of a minor under 18 years of age not accompanied\u00a0by\u00a0its legal administrators.<\/p>\n To\u00a0be firm and final\u00a0all reservations must be guaranteed with a valid credit card number\u00a0since\u00a0the beginning to the end of the stay\u00a0and also:<\/p>\n The guarantee can be used by\u00a0the R\u00e9sidence Paris-Asni\u00e8res\u00a0\u00a0\u00a0\u00a0<\/strong>in case of non-\u00a0payment by\u00a0the customer of the\u00a0amounts due to\u00a0the R\u00e9sidence Paris-Asni\u00e8res,\u00a0under the provision of accommodation and \/ or additional services\u00a0consumed on\u00a0site\u00a0(breakfast,\u00a0parking,\u00a0etc.), possible damage in\u00a0apartments or\u00a0common spaces, or in case of theft in\u00a0the R\u00e9sidence Paris-Asni\u00e8res.\u00a0The credit card of the customer used for the payment and the guarantee of the stay, can be debited after customer\u2019s departure, up to an estimate of restoration following the recognition of damage to the apartment occupied by the customer.<\/p>\n Failing compliance with these terms, the reservation will not be guaranteed.<\/p>\n The\u00a0credit\u00a0card used\u00a0at the\u00a0reservation\u00a0and\u00a0valid\u00a0identity documents\u00a0must be\u00a0presented on\u00a0arrival.\u00a0Otherwise, access to\u00a0the\u00a0appartment may be refused by\u00a0the R\u00e9sidence Paris-Asni\u00e8res.<\/strong><\/p>\n For stays longer than 28 nights, a seasonal rental contract will be established between the R\u00e9sidence Paris-Asni\u00e8res and the occupant at check in time.\u00a0The occupant must provide the following documents.<\/p>\n In any case, the client will not be able to make rented places his main residence, whether for professional reasons, or for family or medical reasons.\u00a0The client agrees to have, for the duration of the lease, an effective principal residence.<\/p>\n For stays lasting between 1 and 28 nights, the balance should be settled directly at hotel upon arrival, eventually the deposit will be deducted from the total amount for stays lasting longer than 8 nights.<\/p>\n For stays of more than 28 nights the invoices will be issued and presented monthly and payable in advance. In case that the stay is carried out by a third party, the resident will remain jointly responsible for the payments as well as the respect of the charges and conditions. Payment for all optional services will be required on presentation of the corresponding invoice.<\/p>\n Accepted methods of payment<\/strong>: credit card (VISA, Mastercard, AMEX) bank transfer.<\/p>\n Late payment:<\/strong>\u00a0In case of breach of the payment deadlines, the R\u00e9sidence Paris-Asni\u00e8res may apply late payment penalties that will be due the day after the due date of the invoice at the rate of 15% per year, applied to the amount inclusive of VAT.\u00a0A fixed penalty equal to 15% of the sums due will also be payable in the event of litigation recovery.\u00a0In case of unpaid balance by the resident, the R\u00e9sidence Paris-Asni\u00e8res reserves the right to debit his credit card for the amount remaining due.\u00a0Moreover, in case of late payment, the R\u00e9sidence Paris-Asni\u00e8res reserves the right to interrupt the stay of the customer.<\/p>\n The prices include all charges (water, electricity, heating)\u00a0and include the renting of the apartment as well as the services defined at the time of the reservation.\u00a0They do not include the taxes\u00a0payable for each person occupying the apartment and payable on the day of arrival and\u00a0optional services\u00a0such as breakfast.\u00a0The prices are flexible and variable in application of different criteria\u00a0such as the date of reservation, length of stay, category of apartment, additional services requested.\u00a0The prices are per apartment per night regardless of the number of people occupying the apartment (within the maximum allowed).<\/p>\n Household<\/strong>:\u00a0Prices higher for a stay of 7 days or longer include a weekly cleaning which consists of the cleaning of the apartment (excluding\u00a0dishes) and\u00a0the change of bed linen and towels.\u00a0Prices for stays shorter than 7\u00a0days do not include the cleaning service.\u00a0The service can be requested at the reception and will be charged extra.<\/p>\n The R\u00e9sidence Paris-Asni\u00e8res\u00a0reserves the right to modify the rates in the event of a legislative change likely to cause a variation of the prices (modification of the rate of VAT in force, introduction of a new tax …).\u00a0For stays\u00a029 days or longer\u00a0an exit cleaning will be charged.<\/p>\n Child Policy<\/strong>:\u00a0Accommodation is free for children under 16\u00a0staying\u00a0in the apartment of his parents and must be mentioned at the time of\u00a0booking.\u00a0Babies kits can be booked in advance,\u00a0directly at\u00a0the reception (baby chair +\u00a0cot), but their availability is not guaranteed.<\/p>\n Any cancellation must be notified in writing by\u00a0email\u00a0to the R\u00e9sidence Paris-Asni\u00e8res.\u00a0Cancellation\u00a0is free of charge:<\/p>\n Beyond these deadlines and\u00a0in case of no show,\u00a0the following cancellation fees will be applied and deducted from the customer’s credit card:<\/p>\n Given the gradual reduction of tariffs linked to the length of stay, whether the partial cancellation of the booking corresponds to a change in the length of stay, the latter is likely to generate a rate change.\u00a0In the case where the stay is shorter than that originally booked, the rate change is retroactive to the day of arrival.<\/p>\n In the case of a longer period of stay, the confirmation will be subject to the acceptance of the R\u00e9sidence Paris-Asni\u00e8res and the advance payment of\u00a0the extra nights.\u00a0The rate of change, if any, will be applied from the date of announcement of the extension of stay for the extra night (s). The rate change will not be retroactive.<\/p>\n Some of our booking offers are called NON-REFUNDABLE.\u00a0For these stays, the following conditions and terms cancel and replace the\u00a0cancellation and\u00a0modification conditions and terms mentioned above.<\/p>\n Prepayment of the total amount of the<\/strong>\u00a0stay<\/strong>:\u00a0all reservations must be accompanied by the payment of 100% of the total price of the stay.\u00a0Otherwise, the reservation will not be guaranteed.<\/p>\n Given the preferential rate granted by the R\u00e9sidence Paris-Asni\u00e8res as part of this offer, the reserved stays are neither exchangeable nor refundable or modifiable.\u00a0No\u00a0request for\u00a0modification or\u00a0cancellation\u00a0will not be taken into\u00a0account.\u00a0Regardless of the date the reservation is cancelled, an allowance equal to 100% of the total amount of the stay will be retained.\u00a0The non-consumption of optional services eventually booked and invoiced not give rise to any refund.\u00a0No show results in the deduction of a legal indemnity equal to 100% of total stay.<\/p>\n Key hand over is from 15:00 on the day of arrival, conditioned by the presentation of the credit card used on booking and a valid ID. The keys are returned before 10:00 am the day of your departure. Beyond that, an additional night will be charged to the customer. These times are indicative and may be different for certain periods. It is also possible to make a late check out (up 14 H) for an extra fee.<\/p>\n An apartment is provided for a\u00a0fixed\u00a0number\u00a0of occupants to\u00a0accommodation\u00a0and cannot in any case be inhabited by a greater number of people.\u00a0All children 2 years and older are\u00a0considered\u00a0as\u00a0a\u00a0separate\u00a0person\u00a0and are included in the base occupancy of the apartment.\u00a0The R\u00e9sidence Paris-Asni\u00e8res informs you that it is not possible to add extra beds in the\u00a0apartments.<\/p>\n The personal data given during the booking procedure are collected for purposes of commercial management, billing, payment of commercial statistics and satisfaction surveys based on a CNIL authorization. In accordance with the legal provisions, you have a right of access, interrogation, rectification, opposition to the R\u00e9sidence Paris-Asni\u00e8res as well as the right to define guidelines for the processing of your data after your death that you can exercise by writing at the Residence Paris Asni\u00e8res 7, rue General Mangin 92600 ASNIERES SUR SEINE.<\/p>\n A set of rules is posted in the R\u00e9sidence Paris-Asni\u00e8res and put at the disposal of the client in the welcome notebook in each apartment. Each occupant is presumed to have taken cognizance of it. The occupant agrees to keep the movable property made available in the apartment in good condition and will have to declare upon receipt any defect or malfunction. We remind you that the omission of personal belongings inside the apartment when you leave do not engage the responsibility of the R\u00e9sidence Paris-Asni\u00e8res. The R\u00e9sidence Paris-Asni\u00e8res preserves the right to enter the apartments to achieve household, monitor the general condition and enforce the security conditions.<\/p>\n The R\u00e9sidence Paris-Asni\u00e8res offers guests an internet access via WIFI. The Customer agrees that IT resources made available by the R\u00e9sidence Paris-Asni\u00e8res are in no way used for reproduction, representation, making available or communication to the public of works or objects protected by copyright or by a neighbouring right, such as texts, images, photographs, musical works, audio-visual works, software and video games, without the authorization of the holders of the rights provided for in books I and II of the Intellectual Property Code when this authorization is required.<\/p>\n The Customer is required to comply with the security policy of the internet access provider of the R\u00e9sidence Paris-Asni\u00e8res, including the rules of use of the means of security implemented in order to prevent the illicit use of computer resources [or other name used in the company’s IT charter], and to refrain from any act that undermines the effectiveness of these means. If the Customer does not comply with the above obligations, it might be accused copyright infringement (Article L.335-3 of the Code of Intellectual Property), fined 300,000 euros and 3 years of imprisonment.<\/p>\n In the event of breach by the occupant of the obligation\u2019s incumbent on him under the present conditions, in particular the non-observance of the rules of procedure, the R\u00e9sidence Paris-Asni\u00e8res reserves the right to suspend all services and to interrupt the occupant’s stay.<\/p>\n The operator cannot be held liable in case of theft or damage to personal effects both in the apartments and in the common premises and annexes of the residence. The provisions of articles 1952 and following of the Civil Code relating to hoteliers are not applicable.<\/p>\n If personal belongings are found in the apartments after the client’s departure, they will be kept for a maximum of 10 days and then after this period without a written complaint from the client, they will be destroyed.<\/p>\n The operator has taken out insurance to guarantee the building as well as the furniture and equipment of the apartments with waiver of any recourse against the occupants.<\/p>\n The occupant can not avail himself of the legal provisions applicable to residential leases, particularly as regards the maintenance of the premises. The occupant agrees not to elect domicile at the address of the establishment, nor in the fiscal, professional or to lend, sublet, for any reason whatsoever, the apartment to a third party.<\/p>\n Under current regulations the client may be asked upon arrival to complete a police form. In this case, the customer will be asked to present an ID in order to check if it must complete or not the police card.<\/p>\n The pictures presented on the website are not contractual. Even if an effort is made to ensure that the pictures, other graphic representations and texts reproduced to illustrate the apartments on the website give as accurate overview as possible of the accommodation services offered, variations may occur, in particular due to the change of furniture or possible renovations. The customer cannot have any claim for this fact.<\/p>\n In case of exceptional event or impossibility to put the apartment at your disposal or in case of force majeure, the R\u00e9sidence Paris-Asni\u00e8res can offer you a dislodgement, for all or part of the duration of your stay, in a hotel equivalent category, for services of the same nature and subject to your prior agreement. Any additional cost will be carried by the R\u00e9sidence Paris-Asni\u00e8res.<\/p>\n In the case where the customer retains the enjoyment of his apartment beyond the contractual end of stay or the date of termination, he must pay, in addition to the daily fee (reference price) compensation of \u20ac 200 per day delay until his actual departure.<\/p>\n Our team is at your disposal during your stay to respond to your complaints, resolve any malfunctions found and allow you to enjoy your stay. You should contact them for any request.<\/p>\n Any claim after your stay within the limit of one month after the end of the stay, should be sent within registered letter with return receipt to the R\u00e9sidence Paris Asni\u00e8res indicating the name of the person reserved the stay, the number of the reservation, the place and dates of your stay as well as the type of apartment so as to facilitate the treatment of the file.<\/p>\n In case of dispute the parties agree to settle their dispute by mediation and declare to adhere to the mediation rules of the CMAP (PARIS Mediation and Arbitration Center) 39, av. F Roosevelt 75008 PARIS – consumer@cma.p.fr.<\/p>\n Registration for one of our stays implies the acceptance of our Terms and Conditions. To know the applicable conditions and in particular the conditions of reservation, payment, modification and cancellation, please see the conditions online at www.residence-paris-asnieres.com<\/a>. The said GTCS apply for the duration of their posting on the site www.residence-paris-asnieres.com<\/a>. and may be modified and \/ or supplemented at any time by the R\u00e9sidence Paris-Asni\u00e8res, which will put online, in this case, the new version of the special conditions of sale. As soon as it is posted online, the new version of the special conditions for internet sales will apply automatically for all customers.<\/p>\n The booking of a stay with the R\u00e9sidence Paris-Asni\u00e8res regardless of the reservation channel implies the acceptance of these Terms.<\/p>\nArticle 2 – Guarantees<\/h2>\n
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Article 3 – Payment terms<\/h2>\n
Article 4 – Rates<\/h2>\n
Article 5 – Cancellation – Change of booking<\/h2>\n
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Article 6 – Reservations not modifiable – not refundable<\/h2>\n
Article 7 – Arrival and departure<\/h2>\n
Article 8 – Occupancy<\/h2>\n
Article 9 – Personal data<\/h2>\n
Article 10 – Rules of procedure<\/h2>\n
Article 11 – Liability – applicable regulations<\/h2>\n
Article 12 – Delayment<\/h2>\n
Article 13 – Criminal clause<\/h2>\n
Article 14 – After sale<\/h2>\n
Article 15 – Opposability of terms<\/h2>\n